Volunteer Rights and Responsibilities

You have the right to:

  • Information about the organisation you are working for
  • A clear Position Description and recognition as part of the team
  • Information about who you are accountable to
  • Support and supervision in your role
  • A healthy, safe workplace and insurance cover
  • The right to say 'no' and to be given relevant information about policies
  • To be informed and consulted in matters relating to your work
  • To be made aware of grievance policies
  • To have access to orientation and training

You have the responsibility to:

  • Be reliable and punctual and undertake relevant training as specified
  • Respect client confidentiality and privacy
  • Have a non-judgemental attitude
  • Carry out duties as specified in the job description responsibly and reliably
  • Be accountable for your actions and seek help when needed
  • Be committed to the organisation when you are working
  • Give notice when you leave the organisation

 

Duty of Care

What is Duty of Care?

Duty of Care is a general legal standard (a part of Common Law) that clients have a right to expect that the people providing services possess the necessary skills and knowledge to provide that service. A Duty of Care exists when someone's action could reasonably be expected to affect other people.

Clients have a right to expect that all those who provide care will take reasonable care to avoid harming them, and to protect them from foreseeable risk or injury. All staff and volunteers owe a duty of care to clients and are responsible and independently accountable for their actions at all times.

SEV is committed to ensuring that all staff and volunteers employ safe work practices, that staff and volunteers are aware of their duty of care, and that adequate training is provided.

SEV must ensure that

  • All property is safe from unnecessary risks
  • All activities are conducted safely
  • Activities and leaders are suitable
  • Staff are competent and apply professional standards

For more information on Standards & Policies, click here.